| Service Plans |
| Description | Service Plan |
| | BasicCare | PlusCare | PremiumCare |
| 1 preventive maintenance visit/year (according to factory instructions; battery test, function test, alarm check-outs, cleaning, test report) |  | | |
| Technical updates | | | |
| Repair service, 5 days per week, 8 hours per day | | | |
| Repair service, 7 days per week, 24 hours per day (7x24) | | | |
| Hot-line assistance 24 h | | | |
| 25% discount on spare parts | | | |
| Spare parts included | | | |
| 20% discount on battery replacement (standard batteries) | | | |
| Emergency service, travel to site within 8 working hours | | | |
| Emergency service, travel to site starts within 2 hours (round-the-clock service every day of the year) | | | |
| Travel and labour costs included | | | |
| Repair labour included | | | |
| If unit under warranty 10% discount | | | |
| If unit under warranty 20% discount | | | |